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Claims must be made within three working days of receipt and the merchandise received by CQUni Bookshop no later than 14 days after the claim.
CQUniversity logo clothing may only be returned for a replacement garment of the same type in a different size (an 'exchange').
BSBOHS401B High school students can find resources under Books- ▲Top Email Saved Cart Allows you to save your shopping cart without ordering. You will receive an email from the Bookshop with a special link to reload your shopping cart with all the items you saved (including whatever freight and ancilliary items you had added).
Very handy if you want to keep track of an item or just remember it for your personal wish list.
To subscribe to our mailing list, just enter your email address in the Email me Specials box on the left of this page and click the button. To unsubscribe from our mailing list, please Contact us If you are having problems with freight charges, finish adding all items to your cart, then put a zero '0' in each of the freight and insurance item quantities and click the Update Quantities button.
Then add your freight and insurance again using the drop-down options and you should have the calculated freight correct.
We apoligise for any inconvenience caused; we are working on a solution and will keep you updated. 2017 November Staff Account Promotion Terms & Conditions.
‘defective or damaged’ means items that either do not match the product description, are not in reasonable condition (e.g. CQUni Bookshop reserves the right to verify whether any item (including electronic goods, computer software, hardware and peripherals) are defective or damaged.
CQUni Bookshop undertakes to promptly process your claim and notify you of the outcome.
Shipping and handling expenses will only be refunded if you received the wrong item or a damaged item, and you will not be charged additional freight to receive a replacement item.
The Reduced Freight item can only be used in conjunction with the following promotional items: This Reduced surface freight promotion and cannot be used in conjunction with any other offer or any other combination of goods and services from our website or stores.
This promotion will end when the Reduced Freight item is no longer available for use on our website.